Mermaid Waters Hotel by Nightcap Plus

Wonderful staff and terrific value for money with a terrific restaurant attached and awesome buffet breakfast included (Yummo and one of the best) Wonderful location very close to everything including great shopping centres, all theme parks and the gorgeous broader Gold Coast and Surface Paradise . Sooo much to do every where Surf Lessons, Jet X Boat rides, Q1, Dreamworld, Movie world, Ripley, Glorious Surfers Paradise at night and day, Aqua Duck, all beaches stunning,upside down house, artvo etc. Definitely be back and also a great pool very clean and inviting.

Great facility, beautiful refurbished. Beds were super comfortable like sleeping on a cloud. Not too far from Pacific fair and surfers but just enough out that it was quiet. Pool was great, only downfall is they didn’t have umbrellas for shade, they were doing construction at the time and adding in a new pool fence etc but the sun was so hot and with no shade it was a bit disappointing we couldn’t enjoy the pool all day without being burnt to a crisp. The rump from the steakhouse was amazing that me and my partner had it every night for dinner. Very well priced as well. Will definitely be back.

What I liked about the hotel was the cleanliness and the friendly staff. I enjoyed dining at their restaurant, Lonestar Tavern, where we had delightful meals for three out of four nights. However, I found the breakfast buffet lacked variety, which made it monotonous to have the same options each day. I would have preferred more diversity in the hot food sections. Overall, I love the location; it's central to the places we need to visit.

We have stayed at this hotel several times and always found it enjoyable however this was the first time with the extended family and grandchildren and the hotel was excellent for a family stay. The pool is huge, clean and great for little kids with a large shallow area. The day beds had sun canopies which meant grandparents watching the kids in the pool didn't get burnt. The food at the bistro is fantastic as are the staff. The new little playground area for the kids in the bistro is small but clean, and with the "arcade" type area as well, it caters for most ages. If you up for it, you can even walk to Pacific Fair.

Surprised to be welcomed with the bright and newly refurbished lobby and lounge. Warm welcome were received at the reception and offered welcome drinks. Bonus: Sumptuous breakfast consists of pancake, cereal, yoghurt, pastry, ham, sausage, juices & hot chocolate for kids , nice coffee tea for adults . Basically everything you need for breakfast was there. We were fueled before heading to the theme parks for the entire duration of stay. Thank you!